Privacy statement

TWM bv, located at Tedingerbroekweg 22, 2631NH Nootdorp, is responsible for the processing of personal data as shown in this privacy statement.


Contact details:

plant-buddy.com Tedingerbroekweg 22, 2631NH Nootdorp 015-3642225. C. de Krijger is the Data Protection Officer of TWM bv, can be reached via info@sdcdesign.nl.


Personal data that we process

TWM bv processes your personal data because you use our services and / or because you provide them yourself.


Below is an overview of the personal data we process:

– First and last name

– Sex

– Address data

– Phone number

– E-mail address

– IP address

– Internet browser and device type

– Bank account number


Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via info@sdcdesign.nl, then we will delete this information.

For what purpose and on what basis we process personal data


TWM bv processes your personal data for the following purposes:

– Handling your payment

– You can call or e-mail if necessary to carry out our services

– Give you the opportunity to create an account

– To deliver goods and services to you


Automated decision-making

TWM bv does not make decisions based on automated processing on matters that can have (significant) consequences for persons. This concerns decisions that are taken by computer programs or systems, without involving a person (for example, an employee of TWM bv).


How long we store personal data

TWM bv does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the personal details, address details and bank details are retained for 7 years in the context of the Act on State Taxes.

Sharing personal data with third parties

TWM bv shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. TWM bv remains responsible for these processing operations. In addition, TWM bv also provides your personal data to other third parties. We only do this with your express permission.

Sisow, controller, Collecting Payment Service Provider, handles payments.

DHL, carrier, handles freight transport

PostNL, carrier, handles freight transport

Strato, email service provider, handles email correspondence


Cookies, or similar techniques, that we use

TWM bv only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.


View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by TWM bv and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@sdcdesign.nl.

To ensure that the request for access has been made by you, we ask you for a copy of your identities.